baby 88's Privacy Policy
Your personal information is a responsibility we take seriously. This policy explains in detail how we collect, use, store, and protect your data.
0 Introduction
Protecting the personal information you provide while using the baby 88 platform is our primary responsibility. This Privacy Policy ("Policy") explains what information baby 88 collects, why it is collected, how it is used, and how it is kept safe.
This Policy applies to all baby 88 services — including our website, mobile app, and customer support channels. By continuing to use baby 88, you are considered to have agreed to the terms set out in this Policy. For full terms of use, you may read our Terms and Conditions, which cover all rules and rights related to using the platform.
This Policy applies to users in Bangladesh. Anyone under the age of 18 is strictly prohibited from using this platform. All casino and betting activities on baby 88 are permitted for members aged 21 and above only.
1 Information We Collect
Various types of information are collected to create and manage your account on baby 88. The purpose of collection is always specific and limited to what is necessary for providing the service.
1.1 Registration and Identity Information
Information you provide when opening an account:
- Full name, date of birth, and nationality
- Mobile number and email address
- Username and encrypted password
- Copy of government-issued identity document provided for identity verification (if applicable)
1.2 Financial Information
Information required for deposits and withdrawals — such as transaction details related to bKash, Nagad, Rocket, or bank transfers. We do not store full payment card numbers or bank PINs.
1.3 Technical and Usage Information
Information collected automatically when you use our platform:
- IP address and device type
- Browser information and operating system
- Login time and date
- Browsing activity on the site and gaming history
- Cookies and session data
1.4 Communication Information
When you contact us via 24/7 live chat or email support, records of those conversations may be retained. This is used to improve service quality and resolve disputes.
2 Purpose of Using Your Information
baby 88 uses collected information only for the purposes listed below. We never sell your information to third parties for commercial purposes.
2.1 Account Management and Identity Verification
Personal information is used to create, maintain, and secure your account. This includes verifying your identity and preventing unauthorised access.
2.2 Processing Financial Transactions
Relevant information is needed to complete deposits and withdrawals, maintain transaction history, and ensure financial security.
2.3 Customer Support
Communication information is used to respond to your questions and complaints and to resolve issues promptly.
2.4 Fraud Prevention and Security
Technical and usage information is analysed to detect unusual account activity, prevent fraudulent transactions, and maintain platform security.
2.5 Service Improvement
Data may be used analytically to understand user experience and to improve various sections of the platform, game selection, and technical aspects.
2.6 Regulatory Compliance
Necessary information is retained to meet applicable legal obligations and to implement responsible gaming policies. To learn more about responsible gaming, visit our Responsible Gaming page.
3 Cookies and Tracking Technologies
The baby 88 platform uses cookies and similar technologies that are stored in your browser. These help improve your experience and ensure the platform functions correctly.
3.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and ensure security. The platform cannot function properly without these.
- Functional Cookies: Remember your preferred language and usage preferences.
- Analytics Cookies: Measure site usage and help us understand which sections are used most.
3.2 Cookie Controls
You can delete cookies or stop accepting new ones through your browser settings. However, this may limit some platform functionality.
4 Data Disclosure and Third Parties
baby 88 never sells your personal information for commercial purposes. However, information may be shared in the specific circumstances listed below:
4.1 Service Provider Partners
Necessary information may be shared with selected trusted partners for payment processing (bKash, Nagad, Rocket, bank transfers), technology infrastructure, and fraud prevention services. These partners are contractually bound to protect data confidentiality.
4.2 Legal Obligations
Information may be disclosed to authorities where required to comply with valid legal instructions, court orders, or applicable law.
4.3 Business Restructuring
In the event of a business merger or acquisition, information may be transferred, but the new owner will be bound by the terms of this Privacy Policy.
4.4 International Data Transfers
Our servers and partner organisations may be located outside Bangladesh. In such cases, international security standards are followed when transferring data.
5 Data Security Measures
baby 88 has adopted industry-standard technical and organisational measures to protect your information. Our security infrastructure is continuously reviewed and improved.
5.1 Encryption and SSL Protection
All data transmitted on the platform is encrypted using SSL (Secure Socket Layer) technology. Your payment information is given particular protection, and full card numbers or banking PINs are never stored on our servers.
5.2 Access Controls
Your account information can only be accessed by authorised staff for necessary work purposes. All internal access is monitored.
5.3 Security Testing
Our systems undergo regular security testing so that any vulnerabilities can be identified and addressed quickly.
5.4 User Responsibilities
To keep your account secure, use a strong password and do not share it with anyone. Remember to log out after using an unfamiliar device. If you notice any unusual activity on your account, notify our support team immediately.
6 Data Retention Period
baby 88 retains your information only for as long as necessary. Information is held while your account is active and within the timeframe required to provide the service.
6.1 Active Account Data
All relevant information is retained while your account is active, as it is essential for providing the service.
6.2 After Account Closure
After an account is closed, some information — particularly financial transaction records — may be retained for a set period to meet applicable legal obligations. After that, the information is securely deleted or anonymised.
6.3 Marketing Data
If you opt out of promotional communications, information used for marketing purposes will stop being used immediately, although service-related information will be retained for the necessary period.
7 Your Rights
As a baby 88 member, you have the following rights over your personal information. Contact our support team to exercise these rights.
7.1 Right to Access
You may request a copy of the personal information we hold about you at any time. We will provide it within a reasonable timeframe.
7.2 Right to Rectification
If any of your information is incorrect, you may request that it be corrected. This can be done through account settings or via our support team.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, there may be an obligation to retain some information for financial and legal reasons.
7.4 Right to Object to Processing
You may object to your information being used for certain purposes, such as marketing communications. If you object, your information will stop being used for that purpose.
7.5 Right to Data Portability
You may request a copy of your information in a structured, commonly usable format.
8 Children's and Minors' Privacy
baby 88 strictly follows an age-restriction policy. Our platform is not for anyone under the age of 21, and we do not knowingly collect any information from minors.
Your age is verified at registration. If it is later found that a user is under the age of 21, their account will be closed immediately and any collected information will be deleted.
If a parent or legal guardian suspects that a minor is using our platform, please contact our support team immediately.
9 Policy Changes
baby 88 may update this Privacy Policy from time to time. Changes may be due to the launch of new services, technical changes, or legal requirements.
For significant changes, we will notify you via your registered email or through a notice on the platform. Continuing to use the platform after a change means you agree to the updated policy.
You can see when the policy was last changed by checking the "Last Updated" date at the top of this page. For answers to any questions about the policy, you may visit our FAQ page.
10 Contact Us
If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, you can contact us. baby 88's customer support team is available seven days a week, twenty-four hours a day, in both Bengali and English.
Connect directly to live chat from any page on the platform — available 24/7.